Privacy Policy

1. Introduction

At Feature Beam, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our feature flag management service. Please read this privacy policy carefully.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username and password)
• Company information
• Payment and billing information
• Communications with us

Usage Information

We automatically collect certain information about your use of our service:

• Log data (IP address, browser type, operating system)
• Feature flag evaluations and usage patterns
• Performance and analytics data
• Device information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• SOC 2 Type II compliance
• Access controls and authentication mechanisms
• Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We will retain and use your information to the extent necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured format
• Opt-Out: Unsubscribe from marketing communications
• Restrict Processing: Request limitation of how we use your data

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities:

• Essential Cookies: Required for the service to function
• Analytics Cookies: Help us understand how you use our service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect service functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

10. Children's Privacy

Our service is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a prominent notice on our service. Your continued use of the service after such changes constitutes acceptance of the updated policy.

12. Compliance

Feature Beam complies with applicable data protection laws, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Australian Privacy Principles (APPs)
• HIPAA (for healthcare customers)

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: